Fast, Free & Secure

Standard shipping within the United States takes 3-5 business days. Orders are processed within 1-2 business days before shipping. You'll receive tracking information via email once your order ships.

Yes! We offer free standard shipping on all orders over $50. The free shipping option delivers in the same 3-5 business day timeframe as paid shipping.

Currently, we only ship within the United States. We're working on expanding our shipping to other countries in the future. Sign up for our newsletter to be notified when international shipping becomes available.

Once your order ships, you'll receive an email with your tracking number. You can use this number to track your package on the carrier's website. You can also log into your Glownetics account to view order status and tracking information.

If your package is lost, damaged, or stolen, please contact us at support@glownetics.com within 14 days of the expected delivery date. We'll work with the carrier to resolve the issue and ensure you receive your products.

If you need to change your shipping address, please contact us immediately at support@glownetics.com. We can update the address if your order hasn't shipped yet. Once an order has shipped, we cannot change the delivery address.

Yes, we can ship to P.O. Boxes via USPS. Please note that delivery times to P.O. Boxes may vary slightly from standard delivery estimates.

Absolutely. All orders ship in plain, unmarked packaging with no indication of the contents. Your privacy is important to us—nobody will know what's inside except you.

We primarily ship via USPS, UPS, and FedEx depending on your location and package size. The carrier will be indicated in your shipping confirmation email along with your tracking number.